Transou's Septic Tank Service & Rent-A-Jon

The ladies in the office were incredibly helpful, friendly and professional. On two separate occasions on site the technicians were knowledgeable, forthcoming and incredibly skilled at their work. I had called a different company prior and couldn't be more pleased that I decided to call Transou's and choose them instead. They turned a very bad situation into the best possible outcome that I could hope for. For any future needs I will most definitely be relying on their services and I would highly recommend others do the same. They won't be disappointed.

My experience with the ENTIRE staff of Transou's Septic Tank Service proved to be very rewarding. I was overwhelmed by the level of customer care provided by staff. Megan was overly friendly and supportive when addressing my desperate need for their services. She quickly responded and expedited their processes to get the ball rolling. Once the team arrived they introduced themselves and were extremely polite and courteous. The team had to resolve my issue by working outside on a snowy and exceptionally cold day while doing so without complaints. I was pleased with their professionalism, expertise and ability to complete the project in a timely manner. Not only were they friendly they were also very cost efficient in comparison to other providers I have used in the past. I highly recommend them to anyone seeking plumbing and septic tank services.

Our Distributed Water company contracted Transou to collect waste sludge from a Winston-Salem wastewater treatment plant to seed the biological process at our newly built treatment system for a local manufacturer. Our experience with Transou could not have been better. The seeding process occurred over a one-week period, involving approximately 70,000 gallons of transferred sludge. Transou was very accommodating to our schedule needs and their communication / interaction was both professional and friendly. Transou is a great company to do business with.

Jeff and Derek were so great and explained everything as they were pumping out my tanks. The receptionist I spoke with was also so great. Definitely recommend

Transou's Septic is my #1 go to for all my clients in the Triad. As a REALTOR® it's a necessity to have a company that is reliable, available to get inspections and repairs completed within a 30 day period, honest, efficient and affordable. They excel in communication from scheduling to the techs calling on their way to the job. They are on time and friendly. I would highly recommend them for all your septic needs.

Devin was very knowledgeable and did a great job on our recent disposal install. Was efficient and friendly. Will use Transou again!

Very friendly and super helpful and respectful of our home. Brandon thoroughly explained what had happened and what the potential causes could be. He communicated very well as to what steps he was taking to do his job and help us out with our backed up main line and pump that wasn’t functioning properly. He came fully prepared and didn’t take long at all to diagnose and fix our issue. 10/10 I would recommend to anyone who has any plumbing issues.

I was pleasantly surprised with the positive attitudes and customer appreciation from the service Techs: Jared, Nestor, Jeffrey and Terry. Their work regarding the pumping out of my septic tank and inspecting it was 5 star! I highly recommend Transou's Septic Tank Service!!!